When can I expect my order?
The order processing time may take 3-7 business days to complete. From there, the shipping time is added on. (Please note the order processing time is not included in shipping times.) If you need the order by a certain date, please message us and we will do our best to accommodate your request.
All purchases are final but we want to make sure you are satisfied with our product. If for some reason there is a defect in the item or if the fit isn't right, please let us know within a week of delivery. We would be happy to replace it or exchange it for an equally priced item. The buyer is responsible for all return shipping costs.
We cannot accept returns or exchanges on items that have been worn or washed.
Henna & Jagua cones are not able to be returned.
ARE ITEMS TRUE TO SIZE?
Please refer to the size chart & description in each of the listings for proper fit. Most items are true to size but certain styles are meant to be flowy, fitted or cropped.
IS THERE SOMEWHERE I CAN SEE THE PRODUCTS IN PERSON?
Visit our studio location at 189 Buffalo St in the Village of Hamburg, NY. View our CONTACT page for updated shop hours.